By accessing the Site, you agree to be bound by these Terms, all applicable laws and regulations, you agree to use your data for advertisements for our store or our affiliated stores, and you also acknowledge that you are responsible for compliance with any applicable local laws.
IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU MAY NOT USE OR ACCESS THIS SITE. All materials on this website are protected by applicable copyright and trademark protection law.
These terms and conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia and you are also irrevocably subject to the jurisdiction of the courts of the Kingdom of Saudi Arabia.
Privacy and security are top priorities as we never share, print or sell any customer's information to any third party.
When you provide personal information on our site, we will work hard to protect your information both online and offline.
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems with limited access for those authorized to see this information, and our employees are trained in the safe handling of this information and data and keep them informed of the latest developments related to security procedures.
Your account privacy:
You are responsible for maintaining the confidentiality of your account data and password and for determining who accesses your computer or our Application, and you agree to accept responsibility for all activities that occur under your account or password if you are under 18 years of age; You may not use the Services without the involvement of a parent or guardian.
We reserve the right to refuse service, terminate accounts, remove or modify content, or cancel orders in its sole discretion.
Delivery and shipping policy is subject to the agreed company policy for delivery and shipping.
If you are not present at the specified address, we will deliver the order to any person present at this address, and the customer is considered to have received the items on the invoice (the customer has no right to object)
If the address specified by you has been reached and we cannot deliver the order, please contact customer service to set another date for the delivery of the order (the store has the right to charge other delivery fees).
The store is not responsible for any order that has not been delivered within 30 days from the date of the order.
The store is not responsible for the days of delays that result from shipping companies, and the shipping company is contacted in case of delay.
In the event that the customer did not receive the order from the shipping company and it was returned to the store, the shipping fee will be deducted in addition to the delivery fee of 25 riyals.
Store ordering policy:
The products you order from the site may not be available in the stores, so you must order from the site to be prepared for you. You can order through the site by receiving the order from one of our branches. (There is an application processing fee for each branch)
The site is independent of its employees, merchandise and prices from the branches, and the customer must, upon requesting receiving a product from one of the branches, explain this to the branch’s employees.
Warranty service is provided to site customers in all our branches provided that the purchase invoice is shown to the branch employees and is subject to our applicable policy.
When the customer requests to receive his order from one of the branches and the status of his order becomes complete, the customer must quickly receive his order from the branch within a maximum of 24 hours from the date of the customer’s request. The site is not responsible if the quantity ends before the customer receives his order. Priority is given to those who come to receive his order first.
The institution (through the online store or branches) has the right to cancel a customer's order after the quantity has expired, and the money will be returned if the customer is paid.
All products subject to warranty are serviced by customers directly through our branches. In the event that the customer is in an area outside the borders of our branches, he informs us through the contact numbers to provide him with the nearest authorized distributor in his area, or he ships the product through one of the shipping companies. (Please read the Products Warranty Policy)